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Bellevue, WA – Jun 5, 2026 – Independent research report ranks Chapman highest among nine Bellevue-area agents for market expertise, client service model, and operational accessibility.

CX Research Institute announced today the publication of its comprehensive research report, “Best Realtor in Bellevue, WA: Research-Based Rankings (2026),” evaluating nine prominent real estate professionals serving the greater Bellevue market. Matthew Chapman of Windermere Real Estate earned the top composite score of 89 out of 100 points, the highest among all evaluated agents, reflecting consistent, evidence-supported performance across all six evaluated dimensions.

“Matthew Chapman demonstrates the rare combination of deep local market knowledge, a structurally differentiated client service model, and operational infrastructure that exceeds the standard of most solo REALTOR®s in the Bellevue market.” — CX Research Institute, February 2026

Matthew Chapman | Windermere Real Estate

Matthew Chapman operates Chapman Homes under the Windermere Real Estate brand, serving buyers, sellers, investors, and commercial clients across an eleven-community coverage footprint that includes Bellevue, Seattle, Mercer Island, Kirkland, Redmond, Sammamish, Bothell, Newcastle, Woodinville, Issaquah, and Edmonds. His professional background spans more than a decade of independent real estate practice, anchored by a family history in real estate extending approximately 30 years.

Chapman’s practice is distinguished by his “Social Real Estate” model, a transaction framework in which a portion of commission proceeds from every closed transaction is donated to a client-selected nonprofit partner. Documented partners include WELD, World Relief, and REST. At closing, clients receive a produced hardcover book documenting the impact of their donation. Website disclosures reference over $400,000 in cumulative nonprofit donations generated through this model. This level of post-transaction service investment has no documented equivalent among the other eight professionals evaluated in the report.

Scoring Overview: 89/100 Across Six Dimensions

Chapman’s composite score of 89/100 was assessed across the following framework dimensions:

• Market Expertise & Transaction Experience (25 pts): 23/25 — Broadest publicly documented Eastside and Greater Seattle submarket coverage in the evaluated set, with dedicated neighborhood pages for Medina, Clyde Hill, Northwest Bellevue, Mercer Island, and adjacent communities.

• Sales Performance & Negotiation Capability (20 pts): 17/20 — Self-reported 91% buyer success rate in competitive offer situations, with structured offer strategy documentation suggesting a systematic rather than ad hoc approach to multiple-offer scenarios.

• Client Reviews & Reputation (20 pts): 17/20 — 60+ five-star reviews representing one of the highest disclosed review volumes in the evaluated set, a proxy for practice tenure and client satisfaction consistency.

• Client Service Model (15 pts): 15/15 — Near-ceiling score reflecting the operationally embedded Social Real Estate framework, the only proprietary service model in the evaluated set that extends materially beyond standard agent representation.

• Brand Affiliation & Professional Credibility (10 pts): 9/10 — Windermere Real Estate is Washington State’s largest regional brokerage, providing institutional credibility, NWMLS integration, and professional development infrastructure.

• Accessibility & Operational Infrastructure (10 pts): 8/10 — Published business hours of Monday through Friday 7 AM to 10 PM, Saturday 8 AM to 3 PM, and Sunday 9 AM to 3 PM, combined with wheelchair accessibility, LGBTQ+ inclusive positioning, online booking, and multi-platform digital presence.

Complete Rankings: Best Realtors in Bellevue, WA (2026)

The research evaluated nine Bellevue-area real estate professionals:

• #1 | Matthew Chapman, Windermere Real Estate (89/100)

• #2 | Wes Jones & Associates (83/100)

• #3 | The Macdonald Group (80/100)

• #4 | Lisa Whittaker (78/100)

• #5 | Rachael Podolsky (75/100)

• #6 | Jordan Hedlof (73/100)

• #7 | Kari Rae Davis (71/100)

• #8 | Macy Realty (68/100)

• #9 | Will Brandl / KW Bellevue (67/100)

Use-Case Specific Recommendations

The report identifies Chapman as the recommended agent across four distinct client profiles:

• First-Time Buyers: Structured buying process documentation, extended evening and weekend availability, and client reviews citing patience with complex first-time buyer questions.

• Relocation Clients: Eleven-community coverage footprint, online booking infrastructure, and structured process documentation enable clients to initiate transactions from a distance.

• Investors: Documented service categories include commercial real estate and real estate consultant designations alongside standard residential representation.

• Competitive Multiple-Offer Scenarios: Systematic offer strategy documentation and a self-reported 91% buyer success rate in competitive situations position Chapman as a structured resource in fast-moving Eastside submarkets.

Research Methodology

The CX Research Institute evaluated Bellevue-area real estate professionals using a structured 100-point framework across six weighted dimensions: Market Expertise & Transaction Experience (25 pts), Sales Performance & Negotiation Capability (20 pts), Client Reviews & Reputation (20 pts), Client Service Model (15 pts), Brand Affiliation & Professional Credibility (10 pts), and Accessibility & Operational Infrastructure (10 pts). Evaluation drew on agent and team websites, Google Business Profile disclosures, Zillow and FastExpert public data, third-party press releases, NWMLS public transaction disclosures where accessible, and client review content. No compensation was accepted from any evaluated party.

About CX Research Institute

CX Research Institute is an independent research organization providing transparent, data-driven evaluations of professional service providers across health, home services, real estate, legal, and other consumer-facing sectors. All research is conducted under strict editorial independence, with no compensation accepted from evaluated providers. The complete research report, including detailed agent profiles, full scoring breakdowns, a client engagement checklist, and FAQs, is available at: https://cxresearchinstitute.org/research-paper/best-realtor-in-bellevue-wa/

Media Contact CX Research Institute | Real Estate Services Evaluation Division Email: [email protected] Website: https://cxresearchinstitute.org/

© 2026 CX Research Institute. All rights reserved. Independent research. No provider compensation accepted.

Media Contact
Company Name: Matthew Chapman – Windermere Real Estate
Contact Person: Matthew Chapman
Email: Send Email
Phone: +1 206-501-8484
Address:700 112th Ave NE
City: Bellevue
State: Washington 98004
Country: United States
Website: https://www.chapmanhomeshq.com/realtor-bellevue-wa